We are committed to building and processing orders as expeditiously as possible.
In order to accommodate ASAP orders for AOG aircraft, we break our orders into 3 different categories.
1. AOG:
If you have an AOG aircraft, we can turn fuel hose assemblies in as quick as 24 hours.
If you have an AOG aircraft, select the AOG shipping option. This will bump your
order to the top of the order list. You will also receive Overnight UPS shipping
with your order. Hose orders of qty 1-
2. Custom Hoses:
Custom hose assemblies have a lead time of up to 5 business days until shipment. This allows us to prioritize orders and provide immediate service to customers who have may have an AOG aircraft or need quicker turn time on a fuel hose.
3. Kits:
Examples of kits are our fuel hose kits, thermostat kits, etc….Depending on the size
of the kit, lead times are anywhere from 5 -
IMPORTANT ORDER INFO
After clicking pay on your order, you will receive a message that says “You have paid $xxxx to Aircraft Specialty” This means your order has gone through ok.
If you click the “Return to merchant” tab, you will receive an error message. This error message is an issue with the processing software, but does not mean your order didn’t go through. You should also receive an email from paypal after payment goes through which serves as your order confirmation.
Once your order ships, you will receive an automated email from our shipping software with tracking info. If you don’t receive this please feel free to reach out and we will be happy to manually forward the tracking info to you.